Shipping policy

Shipping & Return Policy – xpressmart.store

At xpressmart.store, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

• All orders are processed within 1–2 business days.

• Orders are typically delivered within 7 business days from the date of dispatch.

• Delivery timelines may vary slightly depending on your location and unforeseen circumstances such as weather or courier delays.

• Once your order is shipped, you will receive tracking details to monitor your delivery status.

Return Policy (5-Day Return Window)

• We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

• To be eligible for a return:

  • The item must be unused, in its original condition, and with all original packaging intact.

  • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

• Certain items may not be eligible for return due to hygiene or other reasons. These will be clearly mentioned on the product page.

Return Process

• To initiate a return, please contact us at xpressmart8827@gmail.com with your order details and reason for return.

• Our support team will guide you through the return process.

• Once the returned item is received and inspected, we will process your refund or replacement.

Refunds

• Approved refunds will be processed within 5–7 business days to your original payment method.

Contact Us
If you have any questions or concerns about your order, feel free to reach out to us at:
📧 xpressmart8827@gmail.com

Thank you for shopping with xpressmart.store!